More Google reviews, without you having to ask every customer
Example of an automated review request
Most local businesses have plenty of happy customers and far fewer reviews than they deserve. It's rarely a quality problem, it's that asking takes time and nobody owns it.
Reviews are the first thing people check before they call
More calls
People are far more likely to call a business with plenty of recent, positive reviews.
Higher on the map
How many reviews you have, how good they are and how recent they are all play a part in local rankings.
Trust before the first call
Customers decide whether they trust you long before they pick up the phone.
Beat the business down the road
When two businesses look alike, the one with more good reviews gets picked.
The good news: your happy customers will leave reviews. Someone just has to ask, every time.
How the work actually gets done
We set up an automated system that asks at the right moment after each job, follows up once or twice, and keeps an eye on everything coming in so nothing sits unanswered.
- 1
A request goes out after every job
Customers get a friendly text and email right after you finish, while the job is still fresh.
- 2
A reminder if they forget
Busy people miss the first message, so a polite follow-up goes out a couple of days later.
- 3
Past customers get asked too
Everyone you've served before gets a chance to share their experience, not just this week's jobs.
- 4
Every review gets a reply
Good or not so good, each review gets a thoughtful response in your voice.
- 5
Your best reviews get shared
Five-star reviews get turned into posts for your social media.
Played by Google’s rules. We don't filter out unhappy customers or offer incentives for reviews. Both break Google's policies and can get a profile suspended, which costs far more than a bad review ever will.
“Review velocity”: How often new reviews come in. Google pays attention to a steady stream of recent reviews, so ten reviews spread over a few months helps more than ten in one week followed by nothing.
No surprises, just the price
Reputation Management is $179 a month, and it is included in Local Leader System and SEO Growth.
The stuff everyone asks & honest answers
Will this work with the software I already use?
In most cases, yes. We can connect to most CRMs and scheduling tools, and if yours is unusual we can work from a simple customer list.
Can you remove bad reviews?
We can't remove honest reviews, and nobody legitimately can. We can help you report reviews that break Google's rules and respond to the rest in a way that makes you look good to the next reader.
How many reviews should I expect?
It depends on how many customers you serve each month. The bigger change most businesses notice is consistency, with reviews coming in every week instead of every few months.
Here's what happens next
Book a call and we'll look at your review count next to your top competitors, so you know how far behind or ahead you really are.
Not ready for a call? Get a free audit instead →